Q&A

DO YOU SHIP INTERNATIONALY?

Yes! We are happy to provide international shipping.

 

WHAT ARE YOUR SHIPPING COSTS?
-To SPAIN I work with correos, you will recive a tracking number ( A toda España incluyendo baleares y canarias el envío es de 5 euros certificado, trabajo con la compañía correos).

-To (Germany, France, Italy, Ireland, United kindom, Andorra, Finland, Belgium , Denmark, Grecee, Luxenbourg, Monaco, Portugal, Sweden, switzerland) It cost between 6-7 euros and I work with Correos (DHL parcel) , you will recibe your tracking number and it arrives in 6-15 working days

-To (United Stated and Canada) It cost 18 euros, I work with DHL express, you will recibe your tracking number and it arrives in 2-5 days.

-To the rest of the world I work with DHL express the prices are between 20 euros-30 euros, you will recibe your tracking number and it arrives in 3-6 days.

 

We are not responsible for delays due to weather or holds at customs.

 

DO YOU CHARGE TAXES ON YOUR PRODUCTS?

In Europe we charge IVA, in Andorra we charge IGI. (Taxes are included in Europe) 

-For international orders:

Prices listed on the website do not include duties or taxes. Please be informed of your country’s import policies before committing to a purchase, as any taxes, duties or customs upon delivery are the responsibility of the buyer, and are in no way controlled by Marta Fontanals

 

WHAT CURRENCY IS MARTA FONTANALS IN?

All Marta Fontanals pieces are displayed and charged in EUR.

 

WHAT IS THE PRODUCTION TIME?

All jewelry pieces are made to order, so please read the description of each product to know how many bussines days (Monday to Friday) we need to make your jewelry.

If you need an estimated shipping date or a rush order, please e-mail us at hello@martafontanals.info and we will do our best to meet your request!